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Whether you want to learn about our products, seek technical support, or explore partnership opportunities, our team is ready to help.

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Response Time

1-hour response on business days, 24-hour on holidays

Service Coverage

Global coverage, supporting Chinese, English and more

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Frequently Asked Questions

Find answers quickly

QHow do I find the right AI solution for us?

Describe your industry and pain points via email or live chat. Our consultants will recommend the best solution within 24 hours.

QWhich AI models does Easyin SafeBox support?

Easyin SafeBox supports GPT-4, Claude, Llama, Qwen and more. OTA remote upgrades continuously deliver the latest AI capabilities—no hardware replacement needed.

QHow long does partner application review take?

After submitting, our partner team will contact you within 3 business days. The full process typically takes 2 weeks.

QDoes deployment require a professional IT team?

Easyin SafeBox is plug-and-play—any employee can complete basic setup in 5 minutes with no IT background. For enterprise-grade custom deployments, we provide a dedicated implementation consultant.